Terms of Service
Who these Terms are for
Wissel is a co-parenting app. It helps parents in a shared household coordinate custody schedules, children’s clothing, styling, and messages with a co-parent.
These Terms of Service (“Terms”) explain how Wissel works as a shared tool: what you can expect from us, what we ask of you, and how household collaboration fits in.
Wissel is operated by [LEGAL ENTITY NAME — PLACEHOLDER].
Questions about these Terms? Contact us at support@wisselapp.com.
These Terms describe Wissel as it works today. They do not cover planned features, unfinished screens, or buttons that are not yet connected to a real process.
How we handle personal information is explained in our Privacy Policy. On privacy topics, that policy controls.
Agreeing to these Terms
By creating a Wissel account or using Wissel, you agree to these Terms. If you do not agree, please do not create an account or use the app.
Today, Wissel does not keep a separate recorded “acceptance” history in the product when you agree to legal terms. Using the service is how you accept these Terms. How we may record acceptance in the future is [ACCEPTANCE RECORDING — PLACEHOLDER].
Who can use Wissel
Wissel is for adults who are parents or caregivers coordinating co-parenting—not for children to use as the app’s users.
You must be able to enter into these Terms under the laws that apply to you, and you are responsible for making sure your use of Wissel is allowed where you live.
The minimum age to create an account, and any special rules for child-related information under privacy laws, are subject to legal review: [MINIMUM AGE / ELIGIBILITY RULES — PLACEHOLDER].
Your account
Signing in
Today, Wissel supports email and password sign-in. Apple Sign In and Google Sign In are not available yet, even if related buttons appear in unfinished parts of the app.
When you sign up, you provide an email address and password, and may add profile details such as a name and phone number. While you’re setting up, the app may temporarily save draft information on your device (including a password draft). That draft stays on the device and is not cleared automatically when you log out.
Keeping your account secure
Please keep your password private and do not share it. You are responsible for activity under your account, except where we cause the problem.
If you think someone else has access to your account, log out on devices you control and contact support@wisselapp.com.
Logging out ends your session. It does not delete your account or household information.
Closing or deleting your account
Wissel does not currently offer a way to delete your account from inside the app. Any control that looks like “Delete Account” is not connected to a real deletion process today.
If you want to request deletion of your account or related information, contact privacy@wisselapp.com. How we handle those requests manually is [PROCESS TO BE DEFINED — PLACEHOLDER].
Households and co-parent collaboration
Wissel is built for parents working together in a household.
Shared household information
When you use Wissel with a co-parent, you share a household. Information you add for co-parenting is meant to help both of you—not stay private to one parent alone.
Within a household, you and your co-parent may see and work with shared information such as children’s names and related household child information; custody schedules, calendar events, locations, and notes; wardrobe items and clothing photos; outfits and packed bags; and limited display names so it’s clear who you’re coordinating with.
Messages stay between the people in that conversation—usually you and your co-parent.
Your full profile is not open for your co-parent to browse. They may see limited details (such as a name) where the app needs that for you to work together.
Invitations
You may invite someone to join your household using an email address or phone number. Invitation details are shared only as needed: you can manage the invite, and the person you invited can see that they have a pending invitation.
Invitations expire by default after 7 days if they are not accepted (or sooner if you revoke them or they are accepted).
If you allow contacts access, Wissel can help you pick someone to invite from contacts on your device. We do not upload your full contact list—only the details you choose for the invitation leave your device.
Family decisions stay with you
Wissel is a coordination tool. It does not mediate family disagreements, verify that schedules, notes, messages, or other content you enter are accurate or fair, or replace parenting agreements, court orders, or professional advice.
You and your co-parent are responsible for what you share with each other and for how you use household information outside the app.
Your content
What you own
You keep ownership of the content you create or upload—such as messages, notes, schedule details, and clothing photos.
By using Wissel, you give us limited permission to store, process, display, and transmit that content as needed to provide the service—including showing shared household content to other members of your household, and using our service providers (described below).
What you share in a household
When you add content to a household feature (for example a custody event, wardrobe item, or child name), other members of that household may see and use it as the product allows. Who can add or change certain wardrobe items follows the household rules in the app.
Only add content you are allowed to share with your co-parent and that you have the right to upload. You are responsible for what you submit. Wissel does not review household content for truthfulness, completeness, or fairness between co-parents. If you disagree with something your co-parent entered, that is a matter between you—not something Wissel resolves.
When you remove content
When you remove some content in the app (for example a wardrobe item), it is often hidden rather than permanently erased today. For wardrobe items, associated photos may also remain until cleanup improves later.
We have not published fixed retention periods for most information. Backup schedules and long-term retention are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER]. More detail is in the Privacy Policy.
Using Wissel respectfully
Use Wissel for lawful co-parenting coordination and related personal use. Keep your account details reasonably accurate, invite only people you intend to bring into your household, treat co-parents and others with basic respect in messages and shared content, and grant device permissions (camera, photos, contacts, location) only when you intend to use the related features.
What you must not do
Do not use Wissel to break the law or to harm, threaten, harass, or exploit anyone—including a child. Do not access another person’s account or household without permission, interfere with the service or other users, bypass security controls, or upload malware or content you do not have the right to share.
Do not scrape or reuse Wissel’s software or non-public systems beyond normal app use, mislead others in your household about who you are, or treat unfinished parts of the app (such as demo sign-in buttons or fake purchase screens) as if they were live features.
We do not claim to actively moderate family disagreements or continuously review all user content. We may still act on reports or obvious misuse when we become aware of it, as described under Pausing or ending access.
Our app and your feedback
Wissel—the app, name, branding, and software—belongs to [LEGAL ENTITY NAME — PLACEHOLDER] or its licensors. These Terms do not give you ownership of Wissel. You may use Wissel only as allowed by these Terms.
Your own content remains yours, as described above. If you send us feedback about Wissel, we may use it to improve the product without owing you compensation.
Services that help Wissel run
Wissel relies on other companies to operate. Today those include:
- Supabase — sign-in, database, and private photo storage
- Mapbox — maps and place lookup for calendar and event features
- OpenWeather (OpenWeatherMap) — weather for styling-related previews
- Sentry — crash diagnosis when crash reporting is available in a build
Using those features may also be subject to those providers’ terms. Account terms, data processing agreements, and related vendor controls are [TO BE CONFIRMED OPERATIONALLY — PLACEHOLDER].
Wissel does not currently use product analytics tools for advertising or usage tracking.
Subscriptions and payments
Wissel does not currently offer live paid subscriptions or in-app purchases.
Any subscription or plan prices shown in unfinished parts of the app are not a real purchase option today. Please do not treat those screens as billing.
If paid plans are offered later, we will update these Terms and explain pricing, billing, and cancellation before they apply.
Notifications
The app may let you save notification preference settings. Wissel does not currently send push notifications. Turning a setting on does not mean you will receive alerts on your device today.
How Wissel may change
We may change, improve, pause, or discontinue parts of Wissel over time—including features that are unfinished, demo-only, or not yet connected to a real backend process.
We aim to keep Wissel useful for co-parenting coordination, but we cannot promise that every feature will stay available forever or work without interruption.
Pausing or ending access
You may stop using Wissel at any time by logging out and uninstalling the app. That does not by itself delete your account (see Closing or deleting your account above).
We may suspend or end access to an account or household features if you violate these Terms or the law, if we need to protect Wissel, other users, or a child, if we are legally required to do so, or if we discontinue the service or a material part of it.
How suspension or termination is carried out in practice, and how you can contact us about it, is [ENFORCEMENT / APPEALS PROCESS — PLACEHOLDER].
What Wissel does and doesn’t promise
Wissel is provided as available. We work to keep it reliable, but to the fullest extent allowed by law we do not guarantee uninterrupted or error-free service, perfect security, or that household content (schedules, messages, wardrobe details, and similar) is accurate, complete, or suitable for legal or parenting decisions.
Wissel is not a law firm, mediator, court, or parenting advisor.
Some places do not allow certain limitations of this kind. If those laws apply to you, some of the above may not apply in full.
Limits on our responsibility
To the fullest extent allowed by law, [LEGAL ENTITY NAME — PLACEHOLDER] and the people working on Wissel are not responsible for indirect or consequential losses, loss of data or household coordination outcomes, disputes between co-parents or other users, what other people in your household do or post, or failures of third-party providers outside our reasonable control.
Our total responsibility for claims arising out of these Terms or Wissel will not exceed [LIABILITY CAP — PLACEHOLDER] (for example, the greater of fees you paid us in the prior 12 months—which is currently none for live subscriptions—or a fixed amount to be set before publication).
Nothing in these Terms limits responsibility that cannot be limited under applicable law (for example, certain liability for personal injury or fraud, where such limits are not allowed).
Updates to these Terms
We may update these Terms when Wissel or our practices change. When we do, we will update the version and “Last reviewed” date at the top of this document.
How we notify you of important changes (in the app, by email, or on a website) is [NOTIFICATION METHOD — PLACEHOLDER].
The public web address for these Terms is /terms/ (not yet linked from the app).
If you continue to use Wissel after updated Terms take effect, you accept the updated Terms—unless a different rule is required by law or we say otherwise when we publish the update.
Governing law
These Terms are governed by the laws of [GOVERNING LAW JURISDICTION — PLACEHOLDER], without applying conflict-of-law rules that would point to another place’s laws.
Which courts or dispute processes apply is [VENUE / DISPUTE RESOLUTION — PLACEHOLDER].
Nothing here takes away consumer protections you cannot waive under the laws that apply to you.
Contact
For questions about these Terms, email support@wisselapp.com.
For privacy questions or requests about your information, email privacy@wisselapp.com (see also the Privacy Policy).
For general support, contact support@wisselapp.com.
Our postal address, if required, is [POSTAL ADDRESS — PLACEHOLDER].
There is currently no Support, Terms, or Privacy page inside the Wissel app. In-app Terms and Privacy screens, if shown, may still contain unfinished placeholder text until hosted policies are linked.